Terms and Conditions - Cleaners W1T

Welcome to Cleaners W1T. These Terms and Conditions govern your use of our cleaning services. By hiring us, you agree to comply with and be bound by the following terms. Please read them carefully.

1. Services Provided

We offer a range of cleaning services in the W1T area, including residential, commercial, and specialized cleaning. Our services include:

• Routine housekeeping
• Deep cleaning
• Move-in/move-out cleaning
• Office cleaning
• Carpet and upholstery cleaning

2. Booking and Scheduling

To book our services, you must provide accurate and complete information. We reserve the right to refuse service to anyone for any reason.

2.1. Reservations

Reservations can be made online or by phone. Upon booking, you will receive a confirmation with the details of your appointment.

2.2. Cancellation Policy

If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled time may incur a fee.

3. Payment Terms

Payments are due upon completion of the service unless otherwise agreed upon. We accept various payment methods, including credit/debit cards and online payment platforms.

3.1. Pricing

Our pricing is based on the type of service, the size of the area to be cleaned, and any additional requirements you may have. An estimate will be provided before the service begins.

3.2. Late Payments

Late payments may incur interest charges and could result in the suspension of services until the outstanding balance is settled.

4. Responsibilities

We strive to provide high-quality cleaning services. However, certain conditions and limitations apply.

4.1. Customer Obligations

• Ensure that areas to be cleaned are accessible.
• Remove valuable or fragile items that require special attention.
• Provide clear instructions for any specific cleaning requirements.

4.2. Cleaners W1T Obligations

• Conduct services with professionalism and care.
• Use approved cleaning products and equipment.
• Respect the privacy and confidentiality of our clients.

5. Liability

While we take utmost care during our cleaning services, Cleaners W1T is not liable for any pre-existing damages or losses. We recommend inspecting your property prior to our arrival.

5.1. Damage Policy

In the unlikely event of accidental damage caused by our staff, please inform us immediately. We will assess the situation and take appropriate measures to rectify the issue.

6. Confidentiality

All information provided to Cleaners W1T is kept confidential and is used solely for the purpose of delivering our services. We do not share your information with third parties without your consent.

7. Modification of Terms

Cleaners W1T reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients in a timely manner.

8. Termination of Services

Either party may terminate the service agreement with appropriate notice. Termination must comply with the cancellation policy outlined above.

9. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Cleaners W1T operates. Any disputes arising from these terms will be resolved in the appropriate legal forums.

10. Acceptance of Terms

By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.